Last updated: 18 February 2026
Introduction
Welcome to Nathan Whalley ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020 and applicable international privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.nathanwhalley.com (the "Website").
Information We Collect
We may collect the following personal information:
Information you provide directly
When you use our Website, we may collect:
Your name
Email address
Shipping and delivery address
Contact information submitted through contact forms
Information provided when signing up for marketing or newsletters
Order and purchase information
Payment information
Payments are processed securely through third-party payment providers. We do not store your full credit card details. Payment providers may collect payment information in accordance with their own privacy policies.
Automatically collected information
When you visit the Website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time and date of visits
Referring website
Cookies and tracking data
This information helps us improve our Website and user experience.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure the Website functions properly
Remember your preferences
Analyse Website traffic
Improve Website performance
Deliver relevant advertising
These may include:
Essential cookies
Analytics cookies
Marketing and advertising cookies
You can disable cookies in your browser settings, but some Website features may not function properly.
Analytics and Advertising
We use third-party services including:
Google Analytics
Meta Pixel (Facebook Pixel)
These services collect information about your interaction with our Website and may use cookies or other tracking technologies.
This information helps us:
Understand how visitors use our Website
Improve our services
Deliver relevant advertising
These third parties may collect data in accordance with their own privacy policies.
You can opt out of personalised advertising via your social media platform settings or browser controls.
How We Use Your Information
We use your personal information to:
Process and fulfil orders
Deliver purchased products
Communicate with you about your orders
Respond to enquiries
Provide customer support
Send marketing communications (if you have opted in)
Improve our Website and services
Prevent fraud and enhance security
Comply with legal obligations
Marketing Communications
If you sign up for marketing, we may send you emails about:
New print releases
Promotions
Updates
You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us.
Sharing Your Information
We may share your information with trusted third parties necessary to operate our business, including:
Payment processors
Shipping and delivery providers
Website hosting providers
Analytics providers
Marketing platforms
These providers only receive the information necessary to perform their services.
We do not sell your personal information.
International Data Transfers
Some service providers may store or process data outside New Zealand. We take reasonable steps to ensure your information is protected in accordance with applicable privacy laws.
Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Fulfil legal and accounting obligations
Resolve disputes
Enforce agreements
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
Access your personal information
Request correction of your personal information
Depending on your location, you may also have additional rights under international privacy laws.
To exercise your rights, please contact us using the details below.
Security
We take reasonable technical and organisational measures to protect your personal information from:
Loss
Misuse
Unauthorised access
Disclosure
However, no online transmission can be guaranteed 100% secure.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us
Website: www.nathanwhalley.com